FAQ
- Where do you ship?
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We ship within the United States only at this time. We are unable to ship internationally.
- When can I expect my order to ship?
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Once an order is placed, please allow 1-2 business days for standard processing.
- Do you sell gift cards?
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Of course! Click here to purchase. After purchase, the gift card will be sent to the email address entered at checkout.
- Do you accept returns?
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We are happy to accept returns within 14 days of purchase for store credit only. We will issue an e-gift card after we received the returned package. Please allow for 1-2 business days after the return is received to process.
To request a refund or exchange, email customerservice@editno5boutique.com.
You can ship a return or exchange back to us at the following mailing address:
101 Marketside Avenue
Suite 404 Box #414
Ponte Vedra Beach Florida 32081After 14 days, we are unable to accept the return.
Returned items must not be worn. Items returned in worn condition including makeup and deodorant will not be accepted.
Once we receive your return, the cost of the return label will be deducted from your total return amount.
- Do you accept exchanges?
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We are happy to exchange an item for a different size if the one you selected was not perfect for you. Exchanges can be made by mail within 14 days of purchase.
To request a refund or exchange, email customerservice@editno5boutique.com.
You can ship a return or exchange back to us at the following mailing address:
101 Marketside Avenue
Suite 404 Box #414
Ponte Vedra Beach Florida 32081Please include your name, contact information and order number inside your package.
- Do you have an email list?
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We sure do! We love sharing new arrivals, the chicest outfits and what’s going on behind the scenes. Scroll down to sign up!
- What is the best way to reach you?
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We are available by email throughout the week with limited time on the weekends. Please email customerservice@editno5boutique.com with any questions and we will respond in a timely manner.
- What if my item is damaged or incorrect?
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If you receive an item that is damaged or something is incorrect with your order, please contact us directly at (email address) and we will get back you in a timely manner.